[Free] 2018(Aug) Ensurepass Microsoft MB2-717 Dumps with VCE and PDF 21-30

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Microsoft Dynamics 365 for Sales

Question No: 21 – (Topic 1)

You will be attending a conference, and you want to be able to capture information about the prospects you will meet You need to be able to upload the lead information into Microsoft Dynamics 365 with the Import Data Wizard. Which two formats can you use?

Each correct answer presents a complete solution.

  1. comma-separated values (.csv)

  2. compressed (.zip)

  3. Excel 97-2003 Spreadsheet (.xls)

  4. Access Database (.accdb)

Answer: A,C

Question No: 22 – (Topic 1)

You want to add documents to records in Microsoft Dynamics 365.

You need the ability to search within the documents and associate documents with custom entities.

How should you approach this requirement?

  1. Recommend adding the documents as Word Templates, and associate them with the needed entities.

  2. Recommend setting up SharePoint integration, and enable it for the needed entities.

  3. Recommend adding the documents as Sales Literature

  4. Recommend adding the documents as attachments for the relevant records.

Answer: A

Question No: 23 – (Topic 1)

A customer accepts a quote for 10 products sold by your organization. The customer agrees to pay for half of the total immediately and pay the other half once the products are received.

How do you track this transaction in Microsoft Dynamics 365 so the accounting department will understand the transaction?

  1. Create a new invoice that includes all of the items sold to the customer, and set the invoice to the Partial Fulfilled status reason.

  2. Create a new invoice that includes all of the items sold to the customer, and set the invoice to the Partial Paid status reason.

  3. Create a new invoice that includes half of the items sold to the customer, and set the invoice to the Complete Fulfilled status reason.

  4. Create a new invoice that includes half of the items sold to the customer, and set the invoice to the Complete Paid status reason.

Answer: D

Question No: 24 – (Topic 1)

You are a sales professional for an insurance company.

You have been working with a potential customer who was identified in Microsoft Dynamics

365 as an Opportunity. That customer has just signed a coverage agreement. How should you now modify the status of the designated Opportunity record?

  1. close the opportunity as Lost

  2. delete the opportunity record, and create a customer record

  3. close the opportunity as Won

  4. delete the opportunity record, and create a contact record

Answer: B

Question No: 25 – (Topic 1)

You are a sales manager for your company.

In order to improve sales, you want Microsoft Dynamics 365 to analyze the daily actions and communications of your sales staff. In addition, you would like the analysis data to be used to remind your sales people of upcoming activities and create actionable items to keep them focused.

Which feature of Microsoft Dynamics 365 performs these functions?

  1. Auto Capture

  2. Relationship Assistant

  3. Email Engagement

  4. Site Map Designer

Answer: A

Question No: 26 – (Topic 1)

You are The technical support specialist for a company that utilizes Microsoft Dynamics 365.

A new user calls the help desk complaining that every time they try to create a record, they are being denied the ability to The user states that some type of error is displayed as well.

What would cause this error?

  1. The user cannot create records using the Outlook client

  2. The user failed to populate at (east one required field.

  3. The user is using Dynamics 365 Business Edition father than Enterprise Edition.

  4. The user cannot input more than 250 characters into a single line of text field.

Answer: A

Question No: 27 – (Topic 1)

You are a sales person working in the Microsoft Dynamics 365 web interface

You want to create a view that you can use to segment your active customers by area, based on their physical address.

Which three steps must be followed to set up a personal view that you can use without having to create it each time? Each correct answer presents part of the solution.

  1. Use Advanced Find to search both Accounts and Con

  2. Save your query, and give it a name.

  3. Export the query to Excel, and import it every time ydu need to use it

  4. Use Advanced Find to search for alt Account records that are active.

  5. Use Advanced Find to filter the records, based on the*r ZIP/Post code.

Answer: B,C

Question No: 28 – (Topic 1)

You have been communicating with a lead for two weeks, and now you have determined that you are in a good position to move forward on your sales process. You have decided to qualify the lead.

When qualifying the lead, what happens next in your standard sales process?

  1. An order is created.

  2. An opportunity is created.

  3. An invoice is created.

  4. A quote is created.

Answer: D

Question No: 29 – (Topic 1)

You are using Opportunities, Quotes, and Orders in Microsoft Dynamics 365 to manage your sales process. You have created multiple revisions for a Quote. During this process, you have not updated the Opportunity.

The customer now confirms the Quote, and you close it as Won and choose to automatically close the Opportunity at the same time.

Which statements about the Opportunity are true? Each answer represents part of the solution.

  1. The Opportunity is closed as Won. and has an Opportunity Close Activity and a Quote Close Activity in the Activities pane.

  2. The Actual Revenue on the Opportunity is populated with the amount from the Won Quote.

  3. The Opportunity Line Items nave been updated to match the Won Quote.

  4. The Opportunity is closed as Won. and has an Opportunity Close Activity in the Activities pane as the only close activity.

Answer: A,D

Question No: 30 – (Topic 1)

You want to review the status of the sales opportunities you have been working on for the past three months.

Which three system views allow you to review Won and Lost opportunities in Microsoft Dynamics 365? Each correct answer presents a complete solution.

  1. Closed Opportunities

  2. All Opportunities

  3. Top Open Opportunities

  4. My Open Opportunities

  5. Lost Opportunities

Answer: A,D

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