[Free] 2018(Aug) Ensurepass Microsoft MB6-889 Dumps with VCE and PDF 21-30

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Microsoft Dynamics AX 2012 Service Management

Question No: 21

You are reviewing a service order to determine whether it is in compliance with the associated service level agreement.

What does the Compliance value shown in the service order header represent?

  1. The number of hours of work completed on the service order.

  2. The percentage of hours remaining compared to the limit of the service level agreement.

  3. The percentage of hours completed on the service order compared to the limit of the service level agreement.

  4. The number of hours remaining within the limit of the service level agreement.

Answer: C

Question No: 22

What is the purpose of the Rounding-off period parameter for subscription revenue accrual in Microsoft Dynamics AX 2012?

  1. To determine whether rounding is used when accrued revenue is calculated per day.

  2. To determine which accrual posting transaction is rounded.

  3. To determine which invoicing period is rounded.

  4. To determine whether rounding is used during an accrual reversal transaction.

Answer: B

Question No: 23

Which of the following actions can you perform on a service order in the Microsoft Dynamics AX 2012 dispatch board?

  1. Create a service task relation.

  2. Select a customer account.

  3. Select a service level agreement.

  4. Select a project ID to attach to a service agreement.

Answer: A

Question No: 24

To which of the following entities can you assign a service level agreement in Microsoft Dynamics AX 2012?

  1. Service tasks

  2. Service orders

  3. Service agreements

  4. Sales orders

Answer: C

Question No: 25

You are setting up a repair management process in Microsoft Dynamics AX 2012. What is the purpose of the diagnosis code?

  1. To describe what the technician believes the specific problem to be.

  2. To describe what the technician believes the general problem to be.

  3. To describe what the dispatcher believes the problem to be.

  4. To describe what the technician believes will fix the problem.

Answer: A

Question No: 26

You post accrued revenue for a subscription that has quarterly invoicing and monthly accrual.

Which ledger accounts do you post to as part of the monthly accrual posting transactions? (Each correct answer presents part of the solution. Choose two.)

  1. Invoiced revenue

  2. Accrued revenue – sales value

  3. WIP – subscription

  4. Accrued revenue – subscription

  5. WIP – sales value

Answer: B,E

Question No: 27

When does a template bill of materials (BOM) become a service BOM in Microsoft Dynamics AX 2012?

  1. When you attach the template BOM to a service subscription.

  2. When you attach the template BOM to a service object.

  3. When you attach the template BOM to a service level agreement.

  4. When you attach the template BOM to a production order.

Answer: B

Question No: 28

Which of the following is a result of cancelling the service level agreement on a service order in Microsoft Dynamics AX 2012?

  1. The service order is signed off.

  2. The status is set to blank.

  3. The time recording records are deleted.

  4. The service stage is set to Cancel.

Answer: C

Question No: 29

You are updating subscription prices in Microsoft Dynamics AX 2012.

You need to perform an update to the indexed base price that reflects a 2.25% market index increase.

Which of the following methods should you use?

  1. Base price to

  2. Base price by percentage

  3. Index to

  4. Index by a percentage

Answer: B

Question No: 30

You are creating a service agreement in Microsoft Dynamics AX 2012.

What effect does a project/category validation have on a service agreement header?

  1. Allows start and end dates to be defined

  2. Defines the service level agreement

  3. Allows service orders to be grouped

  4. Allows only predefined project IDs to be used

Answer: D

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